Brother Thomas Keusenkothen, CFA President, CEO Alexian Brothers Health System
October 1, 2002

Rosemarie Botthof
Unified Voice of Disabled America
460 Eagle Drive
Suite 106
Elk Grove Village, IL 60007

Dear Ms. Botthof:


I received your letter dated September 1, 2002 and wanted to thank you for writing to me about your pleasant experience at Alexian Brothers Medical Center. I am delighted to hear that you received such courteous and considerate service from our employees. The Alexian Brothers Health System is especially blessed with people who share the Alexian Brothers' Values of Compassion, Dignity of the Person, Care of the Poor, Holism and Partnership. These Values are put into action through their words and deeds to make life a little easier for people like you. And for that I am extremely grateful. I appreciate your taking the time to write to me. God bless you for being so kind.

Sincerely,

Brother Thomas Keusenkothen, C.F.A.
President/CEO

BTK:vg

cc:

Nancy Hellyer Dean Grant Brother
Lawrence Krueger, C.F.A.





600 Alexian Way, Elk Grove Village, Illinois 60007-3395
847.640.7550 ext 3627   fax 847.981.5561   email keusenkt@abeg.hbocvan.com